Certificate 3 in Automotive Sales

Certificate 3 in Automotive Sales trains you to conduct general sales procedures in an automotive retail, service, or repair industry.

Certificate 3 in Automotive Sales

Certificate 3 in Automotive Sales will train you in sales and marketing, including merchandising and advertising to launch your automobile sales career into increased gear and be an in-demand salesperson in the automotive business.

Certificate III in Automotive Sales

Certificate III in Automotive Sales in Australia trains you in many areas of this domain, such as merchandising and promotion, connecting with and creating client concerns, and answering client investigations and criticisms. As per the Australian Government's Job Outlook service, the need for motor automobile and vehicle components salespeople is anticipated to increase soon. This profession will create about 31,000 job beginnings over the following five years.

Completing this diploma will allow you to work as a parts interpreter in an automotive retail platform or automatic service and repair industry. Parts interpreting includes various industry areas such as outdoor power equipment, boat chandler, mobile plant equipment, light automotive, motorcycles, heavy commercial vehicles, farm machinery, and paint and panel repair.

Entry Requirements for Cert 3 Automotive Sales

  • 18 years of age (Minimum) (exclusively international students)
  • Completion of Year 12 or equivalent
  • An IELTS with 5.5 points

Certificate 3 Automotive Sales Fees

A$8,000 to A$15,000. The fee range can change from time to time.

Certificate III Automotive Sales Course Duration

35-45 weeks Full time

Certificate 3 Automotive Sales Intakes

February and July. Some colleges will offer April and October intakes as well.

Cert 3 Automotive Sales Career Opportunities

The skills and understanding of the automotive sales course help you to find employment with these titles:

  • Parts Interpreter
  • Business Development Manager
  • Sales Manager
  • Vehicle Salesperson

Pathways and Recognition of Prior Learning

  • Certificate IV in Retail Management
  • Certificate IV in Automotive Management

Certificate III in Automotive Sales Core Units

AURACA101 Respond to customer requirements and questions in a mechanical work area

The unit explains the ability as well as the talent needed to recognise customer requirements and questions and provide efficient information and advice when supplying mechanical products and services.

AURAEA002 Follow environmental and sustainability best practice in a mechanical work area

The unit explains the achievement outcomes needed to follow environmental and sustainability best practices, involving obeying with authorised work area processes and environmental rules and following sustainability practices that may decrease the environmental impact of work practices and outputs.

AURAFA104 Resolve routine problems in an automotive workplace

The unit explains the ability as well as the talent needed to recognise and resolve routine basic issues commonly encountered in a mechanical work area. It includes advancing and implementing conclusions to recognised issues and reporting on their efficiency.

AURASA102 Follow safe working practices in an automotive workplace

The unit explains the ability as well as the talent needed to recognise and follow safety as well as emergency processes in a mechanical work area. It includes safety processes to be followed when using work area hand tools and hand-held power tools, fixed equipment, and chemicals, and when running vehicles as well as machinery. It includes the individual’s responsibility for safety and emergency response in the event of a major accident or incident.

AURSAA001 Process customer complaints in an automotive workplace

The unit explains the achievement outcomes needed to deal with formal and informal complaints and negative feedback from customers. It includes following authorised procedure steps to resolve problems and complaints to satisfy both internal and external customer complaints.

AURSCA105 Sell automotive products and services

The unit explains the ability as well as the talent needed to sell products in a mechanical retail environmental. It includes recognising potential sales opportunities, as well as presenting, demonstrating, and selling a vast range of mechanical products and services.

AURSCA106 Promote automotive products and services

The unit explains the ability as well as the talent needed to promote mechanical products as well as services. It includes adding a high level of product or service knowledge, promoting products and services to present and future customers, authorising on-selling chances in a sales situation, as well as recommending complementary products and services to customers.

AURSLA001 Comply with legal requirements when selling mechanical products and services

The unit explains the achievement outcomes needed to locate, interpret and obey with legal needs relating to the sales of mechanical products and services to customers.

Cert 3 Automotive Sales Specialist Elective Units

Group A: Parts Interpreting

AURETR125 Test, charge and replace batteries and jump-start vehicles

The unit explains the ability as well as the talent needed to evaluate, charge, change, reassess and secure a vast range of mechanical batteries, involving vehicle or machinery jump-starting processes. It includes preparing for the work, changing, and evaluating the battery to confirm serviceability, charging, jump-starting, removing, changing, and as well as undertaking the final re-assessment of batteries, and finishing work area procedures and documentation.

AURSBA001 Conduct warehousing procedures in an automotive workplace

The unit explains the achievement outcomes needed to receive, store as well as dispatch goods in a mechanical warehouse. It includes receiving inward goods, handling, and storing goods, as well as dispatching goods that meet customer needs.

AURSBA102 Identify and match uncommon automotive parts

The unit explains the ability as well as the talent needed to recognise uncommon or unusual mechanical parts, components, and products to meet customer vehicle needs. It includes matching these mechanical components or products to customer vehicle equipment by cross-referencing builder, model and other recognisable numbers using manuals, and computer-generated or online catalogue systems.

AURSCA101 Select and supply automotive parts and products

The unit explains the ability as well as the talent needed to recognise, choose and supply mechanical components and products to meet customer needs. It includes matching a diverse but also vast range of mechanical parts, components and products to a customer’s vehicle or equipment by cross-referencing builder, model and other recognising numbers using manual, computer generated and online catalogue systems.

BSBPRO401 Develop product knowledge

The unit explains the ability as well as the talent needed to coordinate and review the promotion of an organisation’s products and services.

BSBTEC201 Use business software applications

The unit explains the ability as well as the talent needed to choose and use software and organise electrical information and data.

SIRRINV002 Control stock

The unit explains the achievement outcomes, ability as well as talent needed to procedure stock orders, maintain stock levels, minimise stock losses, oversee stock takes and maintain all documents that relate to the administration of any type of stock.

TLIA2012 Pick and process orders

The unit includes the ability as well as the talent needed to pick and procedure orders.

Group B: Vehicle, Farm Machinery and Motorcycles Sales

AURSCA007 Determine used motor vehicle stock requirements

The unit explains the achievement outcomes need to research information from a vast range of sources to confirm and need used motor vehicle stock to buy, and to recognise sources for the stock.

AURSCA008 Wholesale used motor vehicle stock

The unit explains the achievement outcomes needed to research both own work area records and retail buyer needs to confirm surpluses and used motor vehicle stocks to sell on the wholesale market. It includes evaluating data from a vast range of sources to inform decisions about market demand for used auto vehicle stock.

AURSCA102 Present automotive products and services for sale

The unit explains the ability as well as the talent needed to present mechanical products and services in a business sales place to maximise product and service impact on customers. It also includes monitoring and reviewing customer feedback. This unit includes adding ability of mechanical products and basic display concepts to maintain and maximise product and service sales and the overall appearance of the sales place.

AURSCA103 Apply sales procedures in an automotive workplace

The unit explains the ability as well as the talent needed to efficiently add sales processes when selling a vast range of mechanical products and services. It includes approaching customers, conveying products and service ability, overcoming customer objections, and closing off a sale.

AURSCA109 Provide vehicle technology information

The unit explains the ability as well as the talent needed to present aftermarket or integrated vehicles technology information and vehicle operating instructions to customer at point-of-sale, delivery or handover. It includes explaining and demonstrating product and operational vehicle technologies to a diverse but also vast range of customers purchasing a motor vehicle.

BSBSLS407 Identify and plan sales prospects

The unit explains the ability as well as the talent needed to recognise customer requirements, deliver, and monitor customer services and recognise improvements in the provision of customer vehicles.

BSBSLS408 Present, secure and support sales solutions

The unit explains the ability as well as the talent needed to advise, conduct, and assess customer service strategies.
General Elective Units

AURACA103 Build customer relations in an automotive workplace

The unit explains the ability as well as the talent needed to maintain a customer database, monitor existing customer services procedures and operations, and recognise chances to value apply to customer experiences in a mechanical work area.

AURAFA001 Use numbers in an automotive workplace

The unit explains the achievement outcomes needed to make basic mathematical measurements and estimations relating to vehicle searches, service, and repairs. It involves undertaking estimations to inform components and labour quotations and the finishing of other mechanical work area documentation.

AURAFA002 Read and respond to automotive workplace information

The unit explains the achievement outcomes needed to read mechanical work area documentation to achieve routine search, service, and repair work. It also includes reading texts and manuals as well as recognising and adding key information.

AURAFA103 Communicate effectively in an automotive workplace

The unit explains the ability as well as the talent needed to communicate inn a mechanical work area. It includes communicating efficiently by freight and receiving information using verbal and non-verbal methods and correct mechanical technical technology.

AURAMA003 Conduct information sessions in an automotive workplace

The unit explains the achievement outcomes needed to prepare and present information sessions carried out in a mechanical work area, and then follow up on their outcomes. It includes preparing and presenting technical work area information in structured sessions with work area participants.

AURAMA004 Maintain business image in an automotive workplace

The unit explains the achievement outcomes needed to monitor staff attire and grooming standards, maintain the physical appearance of the work area, implement waste disposal procedures, and promote business products as well as services.

AURAMA102 Communicate business information in an automotive workplace

The unit explains the ability as well as the talent needed to communicate business information efficiently in verbal and written forms and through participating in meetings as well as presentations. It includes reaching agreement on work-related problems and formally communicating specific businesses information of a day-to-day basic using a vast range of communication devices and techniques.

AURAQA001 Contribute to quality work outcomes in a mechanical work area

The unit explains the achievement outcomes needed to perform quality task outcomes in own task role by obeying with environmental and legal needs any by planning, preparing, and monitoring own work outcomes.

AURSCA007 Determine used motor vehicle stock requirements

The unit explains the achievement outcomes needed to research information from a vast range of sources to confirm preferred and needed used motor vehicle stock to buy, and to recognise sources for this stock.

AURSCA008 Wholesale used motor vehicle stock

The unit explains the achievement outcomes needed to research both own work area records and retail buyer needs to confirm surpluses and used motor vehicles stock to sell on wholesale markets. It includes evaluating data from a vast range of sources to inform decisions about market demand for used motor vehicles stock.

AURSCA010 Appraise and purchase used motor vehicles for sale

The unit explains the achievement outcomes needed to search and appraise used motor vehicles against work area criteria and pricing guides in preparation for negotiating to buy them. It includes evaluating information for a vast range of sources to make choices about buying used motor vehicles, and negotiating and securing used motor vehicles for stock.

AURSCA101 Select and supply automotive parts and products

The unit explains the ability as well as the talent needed to recognise, choose, and supply mechanical components and products to meet customer needs. It includes matching a diver but also vast range of mechanical parts, components and products to a customer’s vehicles or equipment by cross-referencing builder, model and other recognisable number using numbers using manual, computer-generated and online catalogue systems.

AURSCA102 Present automotive products and services for sale

The unit explains the ability as well as the talent needed to recognise, choose and supply mechanical components and products to meet customer’s needs. It includes matching a diverse but a vast range of mechanical parts, components and products to a customer’s vehicle or equipment by cross-referencing builder, model and other recognisable numbers using manual, computer-generated and online catalogue systems.

AURSCA104 Carry out cash and non-cash payment operations

The unit explains the ability as well as the talent needed to undertake cash and non-cash transactions and prepare and distribute invoices.

AURSCA111 Conduct online transactions in an automotive workplace

The unit explains the ability as well as the talent needed to conduct online transactions when selling a vast range of mechanical products and services. It also involves dispatching goods and checking procedure online transactions.

AURSCP101 Provide information to customers on automotive refinishing products

The unit explains the ability as well as the talent needed to provide basic information to customers on mechanical refinishing products, involving information on surface preparation, fillers, coatings and polishes. It needs ability of mechanical body repairs and refinishing products.

BSBFIN401 Report on financial activity

The unit explains the ability as well as the talent needed to prepare financial reports in line with statutory reporting needs. This involves compiling and evaluating financial data.

BSBWHS332X Add infection prevention and control processes to own work activities

The unit explains the ability as well as the talent needed to undertake work activities in compliance with organisational processes that prevent and control infections. It includes implementing standards and transmission-based precautions, recognising infection hazards, and evaluating and responding to infection risks.

SIRRINV001 Receive and handle retail stock

The unit explains the achievement outcomes, ability as well as the talent needed to receive and store retail stocks. It needs the knowledge to check stock quality as well as quantity against order needs; store or present stock correctly; and maintain cleanliness of stock-handling places.

SIRRMER003 Coordinate visual merchandising activities

The unit explains the achievement outcomes, ability as well as the talent needed to coordinate store visual merchandising activities and making sure adherence to organisational standards, policies and processes for the display of merchandise.

SIRRRTF001 Balance and secure point-of-sale terminal

The unit explains the achievement outcomes, ability as well as the talent needed to balance and reconcile a register or terminal in a retail environment, clear registers, count money, estimate non cash transactions, and reconcile and record takings.

SIRXSLS002 Follow point-of-sale procedures

The unit explains the achievement outcomes, ability as well as the talent needed to follow point-of-sale work systems, procedure transactions and finish sales.

TAEDEL301 Provide work skill instruction

The unit explains the ability as well as the talent needed to carry out individual and small teamwork skills instruction using existing support materials and demonstration of work skills as a training strategy; and evaluate the success of training and one’s own training achievement. It focuses on the training being driven by the work procedure and context.

TLIA2012 Pick and process orders

The unit includes the ability as well as the talent needed to pick and procedure orders.

TLIA2020 Replenish stock

The unit includes the ability as well as the talent needed to restore stock.

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