Copyright © 2021 Atlantis International Pty Ltd - All Rights Reserved
Arwinder Pal Singh RANDHAWA: MARN-1574550
The Travel and Tourism Management Course will teach you to handle budgets, direct and supervise individuals, prepare e-marketing methods, and sell tourism products and services.
Diploma of Travel and Tourism Management qualification will provide the high-level communication and specialised skills to work in a travel or tourism business. Travel and tourism are one of the world's biggest industries; directors are looking for capable individuals who deliver good customer service, have strong communication skills, and are well-presented.
You will be trained to access various career prospects in areas such as travel agencies, tour wholesalers, tourist attractions, visitor information centres, tour operators, inbound tour operators, government tourism agencies and other tourism companies.
A$10,000 to A$16,000. The fee range can change from time to time.
52 weeks Full time
February and July. Some colleges will offer April and September intakes as well.
The skills and understanding of the travel and tourism management course will help you to find employment titles including:
The unit explains the abilities as well as the talents needed to lead distinct for a workplace. It covers implementing the organisation’s distinct policy, fostering distinct within the work team and promoting the benefits of a distinct work area.
The unit explains the achievement outcomes, abilities as well as the talents needed to advance and implement routines for managing dangers to an organisation’s reputation associated with social media and online engagement, involving the impacts of online negative commentary, complaints and criticism.
The unit explains the achievement outcomes, abilities as well as the talents needed to source and use current and emerging information on the tourism and travel industry. This involves business structures, technology, laws and ethical problems specifically relevant to the tourism and travel business. Tourism and travel personnel integrate this essential ability daily to work efficiently in the industry.
The unit explains the achievement outcomes, abilities as well as the talents needed to provide professional and personalised customer service experiences. It needs the knowledge to confirm and meet customer preferences, advance customer relationships, respond to difficult service situations and as well as take responsibility for resolving complaints.
The unit explains the achievement outcomes, abilities as well as the talents needed to advance, monitor and adjust customer service practices. It needs the knowledge to consult with co-workers and stakeholders, advance policies and routines for quality service provision, and administrate the delivery of customer service.
The unit explains the achievement outcomes, abilities as well as the talents needed to resolve complicated or escalated complaints and disputes with internal and external customers and co-workers. It needs the knowledge to use efficient conflict resolution methods and communication talents to administrate conflict and advance solutions. It does not cover formal negotiation, counselling or mediation.
The unit explains the achievement outcomes, abilities as well as the talents needed to interpret monetary information and reports used by organisations to monitor business achievement and provide information on operational or departmental monetary activities.
The unit explains the achievement outcomes, abilities as well as the talents needed to take responsibility for budget management where others might have advanced the budget. It needs the knowledge to interpret budgetary needs, allocate resources, monitor actual income and expenditure, and as well as report on budgetary deviations.
The unit explains the achievement outcomes, abilities as well as the talents needed to analyse monetary and other business information to prepare and monitor budgets. It needs the knowledge to draft and negotiate budgets, recognise deviations, and administrate the delivery of successful budgetary achievement.
The unit explains the achievement outcomes, abilities as well as the talents needed to lead and manage people individually and in groups, and support and encourage their commitment to the organisation. It needs the knowledge to lead by example and manage achievement through efficient leadership.
The unit explains the achievement outcomes, abilities as well as the talents needed to manage and monitor the quality of day-to-day work. It needs the knowledge to communicate efficiently with group members, plan and organise operational functions, and solve problems.
The unit explains the achievement outcomes, abilities as well as the talents needed to authorise and manage positive business relationships. It needs the knowledge to use high level communication and relationship building talents to conduct formal negotiations and as well as make commercially significant business-to-business agreements.
The unit explains the achievement outcomes, abilities as well as the talents needed to implement predetermined WHS and security practices designed, at management level, to ensure a safe work area. It needs the knowledge to monitor safe work practices and coordinate consultative arrangements, danger evaluations, WHS training, and the maintenance of records.
The unit explains the achievement outcomes, abilities as well as the talents needed to evaluate operational tour needs and allocate human and physical resources to support effective and efficient tour operations.
The unit explains the achievement outcomes, abilities as well as the talents needed to access product information about travel to fulfill sales or operational requirements. It needs the knowledge to recognise sources of information and as well as to interpret specific details of the products.
The unit explains the achievement outcomes, abilities as well as the talents needed to source and provide customer information and advice relating to international destinations and their features. It needs the knowledge to recognise appropriate information sources and research destinations to advance and update a regular destination ability base.
The unit explains the achievement outcomes, abilities as well as the talents needed to source and provide customer information and advice relating to Australian destinations and their features. It needs the knowledge to recognise appropriate information sources and research destinations to advance and update a regular destination ability base.
The unit explains the achievement outcomes, abilities as well as the talents needed to proactively sell tourism products and services. It needs the knowledge to recognise specific customer requirements, suggest a range of products to meet those needs, provide present and specific product information and as well as closing the sale.
The unit explains the achievement outcomes, abilities as well as the talents needed to estimate the costs of products and services and to present quotations to customers. It needs the knowledge to provide quotations for products and services where business pricing has already been confirmed.
The unit explains the achievement outcomes, abilities as well as the talents needed to make and manage customer bookings for products and services. It needs the knowledge to manage all bookings from recognition of customer booking needs, through to completion and problems of documentation. This might involve confirming availability of the product or service, offering alternatives, accurately recording the booking details, interpreting all documentation needs and preparing and as well as dispatching documents within designated deadlines.
The unit explains the achievement outcomes, abilities as well as the talents needed to use a computerised reservations or operations system to create, continue and manage bookings for products and services. This unit covers the needed computer talents use all system functions and capabilities and not the related sales talents, which are found in other units.
The unit explains the achievement outcomes, abilities as well as the talents needed to create flight itineraries, source airfares for domestic air travel, problem tickets and routine re-problems or cancellations. It needs the knowledge to interpret flight information and conditions applicable to specific fares and to quote on airfares that meet customer needs.
The unit explains the achievement outcomes, abilities as well as the talents needed to create flight itineraries and construct international airfares. It needs the knowledge to interpret flight information and conditions applicable to specific fares and to construct airfares that meet stakeholder needs according to IATA regulations.
The unit explains the achievement outcomes, abilities as well as the talents needed to create flight itineraries and construct complicated fares using developed international airfare rules and routines. It needs the knowledge to interpret flight information and conditions applicable to specific fares and as well as to construct airfares that meet customer needs according to IATA regulations.
The unit explains the achievement outcomes, abilities as well as the talents needed to advance detailed ability of cruise operations, products and destinations and to provide information and advice to stakeholders on extended cruise options.
The unit explains the achievement outcomes, abilities as well as the talents needed to access regular information on facilities, products and services available in the local place and to provide this to visitors.
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Copyright © 2021 Atlantis International Pty Ltd - All Rights Reserved
Arwinder Pal Singh RANDHAWA: MARN-1574550