Diploma of Hospitality Management

This qualification is for those who love working with people and wants a career in hospitality industry then this is the right qualification.

Diploma Hospitality Management

The Diploma of Hospitality Management qualification allows for multiskilling and for acquiring targeted skills in accommodation cookery, services, gaming, food and beverage.

Diploma in Hospitality Management

Hospitality management has become an outstanding and growing field, developing new employment spaces for youth. As one of the world’s fastest-growing employment industries, this sector vows many job possibilities. This course gives candidates important links between curriculum and the hospitality industry.

The diploma will train learners for junior positions in any hospitality business. The design features fundamental hotel management training, supervisory experience in operations and service, and a proficient internship option in the hospitality field.

The hospitality management course in Australia covers a broad scope of content, from making a dedicated guest base to a monetary system to team formation, providing you with the talents required to thrive in a leadership role. Comprehending how to manage considerable aspects of the hospitality sector will also help you control your association to its fullest prospect.

Diploma Hospitality Management Entry Requirements

  • 18 years of age (Minimum) (exclusively international students)
  • Completion of high school or Year 12 or equivalent
  • An IELTS with 5.5 points overall, with no less than 5 in each category or equivalent

Diploma of Hospitality Management Fees

A$14,000 to A$22,000. The fee range can change from time to time.

Diploma of Hospitality Management Course Duration

50-75 weeks Full time

Diploma in Hospitality Management Intakes

February and July. Some colleges will offer May and September intakes as well.

Hospitality Management Career Opportunities

The skills and understanding of the hospitality management course help you to find employment with these titles:

  • Banquet or Function Manager
  • Bar Manager
  • Café Manager
  • Club Manager
  • Front Office Manager
  • Motel Manager
  • Restaurant Manager
  • Concierge
  • Duty Manager
  • Food and Beverage Supervisor or Team Leader
  • Housekeeping Supervisor or Team Leader
  • Shift Manager

Pathways and Recognition of Prior Learning

  • Advanced Diploma of Hospitality Management
  • Bachelor of Hospitality Management

Diploma of Hospitality Management Units

SITXCCS015 Enhance customer service experiences

The unit explains the achievement outcomes, knowledge as well as the skills needed to make professional and custom-made customer service experiences. It needs the ability to affirm and meet customer choices, develop relations with customers. Responding to complex service situations and taking responsibility for solving complaints.

SITXCCS016 Develop and manage quality customer service practices

The unit explains the achievement outcomes, knowledge and the skills needed to advance, monitor, and change customer service practices. It needs the ability to advise with co-workers and customers, advance policies, and processes for quality service provision, and oversee the delivery of customer service.

SITXCOM010 Manage conflict

The unit explains the achievement outcomes, knowledge as well as the skills needed to solve complicated or escalated complaints and arguments with internal and external customers and co-workers. It needs the ability to use efficient conflict solving techniques and communication skills to oversee conflict and advance solutions. It does not cover formal negotiations, counselling, or meditation.

SITXFIN009 Manage finances within a budget

The unit explains the achievement outcomes, knowledge as well as the skills needed to take responsibility for budget over vehement where others may have advanced the budget. It needs the ability to interpret budgetary needs, relocate resources, monitor actual income and amount, and report on budgetary deviations.

SITXFIN010 Prepare and monitor budgets

The unit explains the knowledge and skills needed to recognise financial and other corporate information to prepare and watch budgets. It needs the ability to blueprint and arrange budgets, identify aberrations, and oversee the delivery of successful budgetary achievement.

SITXGLC002 Identify and oversee legal risks and comply with law

The unit explains the achievement outcomes, knowledge as well as the skills needed to comply with laws and authorization needs for specific business acts. It requires the ability to access and interpret administrative information, confirm scope of agreement, and advance, implement and continuously review and update policies and practices for business agreements.

SITXHRM008 Roster staff

The unit explains the achievement outcomes, knowledge as well as the skills needed to advance, administer, and communicate staff agendas. It needs the ability to plan agendas according to industrial provisions, functional efficiently needs, and within the wage budgets.

SITXHRM009 Lead and manage people

The unit explains the achievement outcomes, knowledge as well as the required skills to lead and oversee people including in groups and support and to encourage their commitment to the organisations. It needs the ability to lead by example and oversee achievements through efficient leadership.

SITXMGT004 Monitor work operations

The unit explains the achievement outcomes, knowledge as well as the skills needed to manage and monitor the quality of day-to-day work. It needs the ability to communicate efficiently with group members, blueprint and organise operational functions, and to solve problems.

SITXMGT005 Establish and conduct business relationships

The unit explains the achievement outcomes, knowledge as well as the skills needed to establish and oversee positive business accord. It needs the ability to use high level communication and accord building skills to make formal arrangements and make commercially significant business-to-business agreements.

SITXWHS007 Implement and monitor work health and safety practices

The unit explains the achievement outcomes, knowledge and the skills needed to appliance predetermined work health and safety practices planned, at overseeing level, to ensure a safe environment. It needs the ability to monitor cautious work practices and coordinate advising negotiations, risk taking assessments, work health and safety training, as well as the care of records.

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